TW Perry has built its business by forging lasting business relationships with our customers based on consistent performance, mutual trust, and valued friendships. We are firm believers that technology be used to enhance our relationships with our customers, not replace them.
Heres how:
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- Our dedicated staff works with our customers in person and over the phones to place orders, and give advice. All our stores have digital multi-line phones to make sure your calls are answered by real people.
- Salespeople can send quotes, orders and invoices lightning fast by simply emailing or faxing direct to the customer at time of order.
- Our dispatch staff uses a state of the art delivery tracking system send delivery notifications directly to salespeople and customers as orders are delivered.
- Customers can receive current and past statements , check order status, and retrieve invoices 24/7 using our web based Builderwire e-commerce platform.
- TW Perry salespeople are only a click away using Nextel direct connect cell phones to place orders, and check delivery status.
- TW Perry can help customers simplify their accounting system by neatly separating your monthly statement by job.
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