" Clients for Life." This campaign is aimed at adding and retaining clients by meeting and exceeding their home improvement and remodelling expectations.

"Partnering with the company like TW Perry will play a major role in our campaign," says Case Alliance Manager Debbie Cain. " In the Washington area, the typical Case client has a certain level of expectation. They want top-quality products as well as superior service, "she says. 'In order to keep them as client for life, we need to exceed their expectations, so we are very particulatr about our suppliers. They need to aligned with our goals and share our vision or we will fall short."

Cain adds, "TW Perry excels at client relationships. They do an excellent job with building and fostering relationshops with our sales people. They go the extra mile to provide good service and to educate our staff on their products. This information is then passed on to our clients. It makes perfect sense for us to partner with them."

Being able to deliver top-quality products and exceptional customer service is a crucial point for Case's campaign. "In the era of clients wanting it done now, TW Perry definitely fits the bill, "says Case Project Manager Tom Craze. " They are the top dogs as far as suppliers go. And I have been in this business a long time. They always have materials in stock with a fast turnaround time."

"It is definitely a plus when I can tell a client that their materials will be in on a certain date and those materials arrive before the scheduled time." says Craze. " You don't often get that type of service from suppliers in our industry . I think TW Perry has a great understanding of customer service across the board. If I have concerns or questions, they are always able to provide a real world solution.

As with Case, being a larger company has advantages. "As one of the largest independent supploers in the area, TW Perry has everything you need. It's a one-stop shop for all of your building supplies," says Case Remodelling Consultant Randy Collier. "You can't beat their large selections, good quality materials, close proximity to our offices and multiple locations, especially in this region where traffic can be a nightmare!"

In 2006, TW Perry recieves Case's Supplier of the Year Award, based on feedback from Case project managers and sales people.

Adds Doug Kelly, Vice President of Sales for TW Perry, "Case Design/Remodelling continues to be a loyal and valued customer, thanks largely to the facilitation efforts of Jennifer Nugent, marketing coordinator, and our sales staff (Pictured in Photo )

Case Design/Remodelling also has recieved numerous industry awards. For more information about Case,their projects and their services, visit their website at www.casedesign.com